Sales Skills

Scope

Each programme is developed to meet the sales and communications needs of your organization. It is a non-prescriptive approach and takes into account the different needs and skill levels of your staff. Programmes cater for all ages and levels of experience, ranging from ‘beginner’ to ‘elite’, with content aligned to the sales and marketing objectives of your business.

Beginner Programme:

(Suitable for new sales team members or as a refresher course for junior-level sales staff)

• 1- Understanding the sales process and the buying process.
• 2- Relationship between sales and marketing.
• 3- Targeting new customers.
• 4- Telephone selling to make appointments.
• 5- Sales presentations.
• 6- Overcoming objections.
• 7- Negotiation skills.
• 8. Stress Reduction and meditation techniques.
• 9. Games and exercises.

Timing:- 2-day course (or 4 ½ day sessions)

Sales Manager Programme

• 1- Strategy and sales management
• 2- Customer retention programme
• 3- CRM
• 4- Managing the sales pipeline
• 5- Sales forecasting
• 6- Marketing for the sales team
• 7-Life force energy
• 8- Power of Sankalp and surrender
• 9- Emotional intelligence
• 10- Simulation, Games, and exercises

Timing:
– 2-days, 4 ½ day sessions